Privacy Policy

This Privacy Policy describes how DFY Partners LLC ("we", "our", or "us") collects, uses, stores, and protects your personal information when you visit our website at www.dfypa.sbs or engage our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

• Contact Information: Your name, email address, phone number, and mailing address when you submit inquiries or engage our services.
• Business Information: Company name, job title, and industry sector relevant to your service inquiry.
• Technical Data: IP address, browser type, operating system, referring URLs, device identifiers, and pages visited on our website.
• Communication Records: Emails, messages, and notes from consultations, support requests, and project discussions.
• Service Usage Data: Information related to how you interact with systems, platforms, or applications we develop or maintain on your behalf.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, provide quotes, and deliver our professional services.
• To manage and administer contracts, projects, and ongoing client relationships.
• To improve our website, services, and user experience through analytics and feedback.
• To communicate important updates, service notifications, and relevant marketing communications (where you have consented).
• To comply with legal obligations, enforce our agreements, and protect our rights and property.
• To detect, prevent, and address technical issues, security threats, or fraudulent activity.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contractual necessity: Processing is required to fulfill our contractual obligations to you.
• Legitimate interests: Processing is necessary for our legitimate business interests, provided these do not override your fundamental rights.
• Consent: Where required by law, we will obtain your explicit consent before processing your data.
• Legal compliance: Processing is necessary to comply with applicable laws and regulations.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business, such as cloud hosting providers, payment processors, and communication platforms, under strict confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our legal rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business assets.
• With Your Consent: When you explicitly authorize us to share your information with designated third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure network architecture, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Restriction: Request that we limit the processing of your personal information.
• Portability: Request that we transfer your personal information to another service provider.
• Objection: Object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us at support@dfypa.sbs. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can configure your browser to refuse cookies or alert you when cookies are being sent. Note that some features of our website may not function properly without cookies.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DFY Partners LLC
Email: support@dfypa.sbs
Phone: +1 (434) 440-2385
Address: 49 Moss Hollow Way, Simpsonville, SC 29680, United States